How to View the Service Provider Rating Report
PinPoint portal users with an administrator status/role can view and download the Service Provider Star Rating Report. To view the report navigate to "Reports"
- The combined rating for all of the service providers is highlighted next to the yellow star
- The report can be viewed by the day, week, month or by a specified date range
- Appointment ratings and comments are listed and the specific appointment can be viewed by selecting "more info"
- Individual service providers ratings can be viewed by clicking on the service provider name in the service provider list
- To download the report as an Excel sheet select the "Export" button